We were highly recommended and introduced to our ID: Nicholas Neo from Trade-hub. Personally, I have high expectations on how the engagement with ID, and how my renovation project going to go and be delivered eventually, as this is my second experience on resales HDB. Nicholas was patient and able to have all details we wanted for our dream home to be done through unlimited requests and alterations throughout the process. Really give it to him for the great service and 24/7 contactable basis as and when I need to contact him. Most importantly, his team that supported him in the whole project were friendly and approachable too when I need too. Strongly recommend Nicholas Neo for anyone that have high expectations on your dream home to be, as I can personally testify the above should you need to reach me personally too.