Met our ID, Lex, at the My Reno Diary carnival and signed up on the spot. I have visited other IDs prior to this, and found that Lex was the most knowledgeable and understood our requirements well. He was also flexible in keeping within our budget as much as possible, while taking our inputs with an open mind. We ended up spending 4 hours consulting with him – at no point were we pressured or obliged to sign up, which was a huge plus compared to my previous experiences.