Serene was very friendly and helpful from the very beginning and we got along well, which was one of the main reasons why we decided to engage Fineline. She was always very responsive to our questions and requests. We had a tight deadline to complete our renovation and she assured us that she would be able to complete it within the timeline. The renovation went on smoothly and was completed within the agreed timeline. She also followed up afterwards to ensure everything was fine after we moved in. Needless to say, we were happy with the end results. We were very worried at first going through this for the first time, having heard so many horror renovation stories from others but she definitely made our renovation journey a pleasant one.