After meeting up with IDs from a few CaseTrust certified companies we decided to engage the service of because we were very impressed with the professionalism and sincerity of our ID, Mr Nicholas Neo. Nicholas was earnest in wanting to help us come up with designs that meet our needs and did not try to mark up any items in the quotation unlike what some IDs would typically do. In fact, he was very accommodating and tried his best to give us the best materials available without requiring us to top up. He responded to all our messages very promptly and was always very patient in explaining issues, solving problems and discussing alternative solutions with us. We will strongly recommend Mr Nicholas Neo from to anyone who is looking for an ID for renovation because of his excellent work ethics, in particular, his trustworthiness and dedication to the job.