We came across Key Concept after doing a lot of online research and reading reviews. After the first meet up, it didn’t take long before we decided to sign on with them because of their impressive proposal and personalized customer service.

Our ID, Kenneth, is full of wit and grit. He is efficient in planning and coordinating the whole renovation, prioritizing our vision and aesthetics and helps influence to make it better. He has a good sense of humour and his approachable personality makes the working relationship better. He is highly skilled and meticulous too. He provided timely updates on the renovation progress, accommodating to our requests and queries as well as throwing in upgrades within his means!

It has been nothing but a pleasant and enjoyable home renovation journey with Key Concept. My husband and I are super satisfied with the end result and we strongly recommend Key Concept to any homeowners considering to do a home renovation in the future. Thank you Key Concept! Thank you for the excellent service, Ken!