We first knew about Arche through IG ads and their minimalist portfolio was in line with what we were looking for in our new home. Ed & Joe were assigned to us after we submitted our query online. Ed was the main liason initially presale while Joe came into the picture later with more facetime once reno started Throughout the process, Ed & Joe are approachable and responsive to our queries – even on weekends and post business hours. As new first time homeowners, there were a lot we don’t know but the duo guided us throughout and gave helpful rational advice / POVs whenever. Plus, they even helped search on shopee / taobao for alternatives! Their partners + suppliers workmanship is great and pays attention to details. Things that were missed out; or defects, were quickly addressed and rectified. Even with covid and borders restrictions, our home was done and delivered on time. One thing to call out – Joe & Ed themselves rolled up their sleeves and got their hands dirty on several occasions with some work voluntarily too. Overall, we are very thankful and pleased with the Arche team. They were warm, helpful and responsible partners that made our new home renovation journey a breeze!