I believed all ID firms have the same issues as the quotation, schedule and communication problems. No exception for Mind Design as well. We choose this ID firm as price is the most reasonable amongst the few that we have shortlisted. But I still think is for what you paid and what you get. A lot of issues during initial stages. Gone through several meetings but didn’t achieve much. Would like to thanks Sean Seow for his patience and follow up and finally we get our unit done up with minor touch up. Hope that everything are fine and would definitely look for Mind Design again for next project if no defects within the one year warranty period!!