We started the ID search for our new place way back in 2019 before the pandemic. We had the luxury of time and shortlisted 6 ID firms that had the best online ratings.

We wanted a loft which added to the complexity of the quotations and designs. Finally, after numerous meeting with all 6 ID firms, we decided to engage the services of Irvin from Free Space Intent (FSI). While FSI’s quotation was certainly not the cheapest, Irvin impressed us with her earnest and professional attitude and was able to provide us with 3D drawings at the 2nd meeting when we’re still shortlisting ID firms.

Then COVID-19 happened and construction on the new place was delayed. We took advantage of the delay to review our designs over and over again, and each time Irvin was very patient in providing her advice and 3D drawings.

When we finally got TOP, Irvin jumped on our project immediately. She also took the extra mile to inspect our new place for defects which I am so grateful.
Because COVID-19 restrictions were still in force and manpower was scarce, Irvin had to constantly juggle the on-going works and was frequently on-site to supervise. The loft was the most complex part of our renovation where at least 5 different contractors were involved in different stages (metal structure, carpentry, electrical, glass, vinyl), and I was very impressed that Irvin was able to coordinate them all efficiently.

Our new place turned out great due to Irvin’s efforts. Its great to have an ID who is professional and efficient, and yet fastidious to a fault.
We do not regret engaging Irvin and would recommend her to all our friends.